We use PostHog to see how the site is used: which pages you view, what you tap, and when you leave to look at a car on a dealer’s website. PostHog also records visits so we can watch where the site is confusing. What you type into a box is hidden in those recordings while you type it. The chat is recorded as it appears on screen, including a trade-in estimate you work out in it and the messages you send, so don’t put anything in it you wouldn’t want us to read.

To tell one visit from the next, PostHog keeps a random identifier in a cookie and in your browser’s local storage. It isn’t linked to your name or email address. In a private window it’s forgotten when you close the window, though the visit is still recorded.

We also use Vercel’s analytics, which counts page views without cookies. Vercel, which hosts the site, keeps a short-lived log of requests, including the IP address each came from.

When you check a price with the form on a page, the model, year, kilometres and asking price you enter are sent to our server, compared with dealer listings, and not kept. When you check one in the chat, what you type is handled as described below, and the check isn’t kept either.

To stop runaway use, we count checks from each IP address for one minute at a time, and Vercel’s bot protection checks your browser when you submit the form. Neither keeps anything about you afterwards.

What you type into the chat is sent to Anthropic, an AI company whose model writes the reply and chooses which of our searches to run. The cars, comparisons and price checks in a reply come from our own data. Unless it’s about a car you’re trading in (see below), we don’t store or log what you type.

Each time the model is used, we keep one record: whether it worked, which of our searches it ran, how long it took, how much text went in and out and what that cost, and a scrambled form of your IP address, so we can limit how much one address can use in a day. A random identifier links the messages in one chat. None of it includes your name or contact details.

Tapping a suggestion or a filter runs our own search without the model, and keeps nothing. PostHog’s counts see that you sent a message or tapped something, which kind of search ran and how many cars it found, but not your words; its recordings of visits show the chat as you saw it. If you ask a question from the search box at the top of the page, it sees only how long the question was.

Nothing from the chat is kept in your browser: reloading the page starts a new one. A question you ask from the search box waits in this tab’s session storage only until the chat page opens and reads it.

The trade-in estimate keeps what you tell us about your car, whether or not you finish, so we can make these estimates more accurate. That is:

• the first thing you type about your car, exactly as you wrote it, and what our reader made of it (your later replies are read into answers, not kept as you wrote them);
• your answers to the questions, including how much you owe on the car if you tell us, and which answers you changed;
• the estimate we worked out, and how far through the questions you got;
• anything you tell us afterwards, like what you were offered or what you’re looking at next;
• the region and city your connection comes from, your browser and whether it’s a phone, the page that sent you here, and a scrambled form of your IP address that we can count but can’t read back.

Each message you type is sent to Anthropic, an AI company whose model reads it into answers you can see and change, and words the next question. Tapping an answer sends nothing. So don’t include your name, number plate or phone number: we don’t need them. We keep a second copy of what you typed with any phone numbers, emails and links removed, for anything that reads it back in bulk.

The link you share shows only the car, the range and how we worked it out. It never shows what you typed, what you owe, anything you told us afterwards or where you are. The link stops working after 90 days; what you told us is kept until you ask us to delete it. When someone opens a link you shared, we count them once, using a scrambled form of their IP address that works only for that estimate.

To have it deleted, email us the estimate link, or the address we emailed it to. We delete what you told us, the estimate and anything you told us afterwards.

Your estimate is sent to the email address you give us. We keep the address with your estimate and what you agreed to. We send you the estimate, and if you confirm your address from that email, we’ll ask once, about a week later, whether you got an offer. If you also ticked the box for car price updates and offers, we’ll email you about those now and then. We don’t spam, and if you don’t confirm, we send nothing else. We don’t sell your address or give it to anyone else, including dealers. Every email has a link that stops them. When you ask us to delete your estimate, we delete your address too, unless you still use it here for something else, like a price alert.

Your browser keeps a random identifier for each estimate you start, in session storage, not a cookie. It is gone when you close the tab. If you tell us what you owe on the car, your browser also keeps that figure, so the line about your loan can show when you open your estimate. It never appears on the link you share.

If you ask the chat to email you when the cars it found are listed, we keep your email address, each model, the top of your budget, the island if you chose one, and the boxes you ticked. We use them only to email you cars that match, and we keep a record of which cars we have sent you so we never send one twice.

The first email asks you to confirm, and may list matching cars listed right now. Nothing more is sent until you confirm. If you also ticked the box for car price updates and offers, we’ll email you about those now and then. Every alert email has a link that stops it, and if an email bounces or is marked as spam, we stop every alert for that address. To delete your address altogether, email us.

We do not sell anything we receive, we run no advertising, and we do not share what you enter with dealers. A dealer hears from you only when you contact them yourself. When you open a car on a dealer’s website, that site can see you came from showrunner.nz.

Prices are from listings New Zealand dealers publish on their own public websites. We are not a party to any sale and never handle your money.

Vercel (this website, its analytics and bot protection), PostHog (how the site is used and recordings of visits, stored in the United States), Neon (the database that stores what the chat keeps, trade-in estimates and alerts, hosted in Sydney, Australia), Anthropic (whose model reads what you type into the chat, and what you type about your car for a trade-in estimate) and Resend, which sends alert and trade-in emails.

Under the Privacy Act 2020 you can ask what personal information we hold about you, ask for it to be corrected, and complain if you are unhappy with how we handled it.

Email hello@showrunner.nz.

If this policy changes in a way that affects what we receive or how long we keep it, we will update the date at the top and describe the change here. This page changed substantially on 28 September 2026, when showrunner.nz became a guide to used car prices with a price check and price alerts. On 29 September 2026 we added the trade-in estimate and what it keeps. On 30 September 2026 the estimate began arriving by email, with a separate, optional box for car price updates and offers. On 3 October 2026 we added the chat at the bottom of each page, which keeps what you tap in it, and price alerts moved into it. On 5 October 2026 we started using PostHog, which sets a cookie, to see how the site is used and record visits with what you type hidden. On 6 October 2026 those recordings began showing the chat and the trade-in as they appear on screen.